EP Design Lab Reviews

The website epdesignlab.com offers a variety of products, with prices varying based on the item. For instance, the E.P. Light - Nebula, E.P. Light - Fire, and E.P. Light- Blue Hydrangea are available from $39.00. Other products such as the 40\" RGBW Ocean Wave Lights start from $199.00, the Crystal Bedside Table Lamp from $149.00, and the 3D Hologram Projection Light from $129.00. Shipping prices are based on the weight of the order and are automatically calculated before checkout. The website offers a 100% Money-Back Guarantee on products purchased directly from them within 30 days of the purchase date. Payment methods include direct payment gateways that adhere to the standards set by PCI-DSS. It's important to note that prices may vary on different websites.

EP Designlab is a company that specializes in creating ambient light products. Their offerings include a new type of LED bulb and decorative lamp, which are a combination of Pollock's abstract painting and the traditional Edison bulb. Each bulb is handcrafted as an artwork and is resistant to dropping. They offer a variety of creative ambient lighting solutions for different spaces. The company is located at 1135 Walsh Ave, Santa Clara, CA, 95050. Their operating hours are from 09:00 to 18:00 from Monday to Friday. They also offer free shipping on their products.

The website epdesignlab.com offers several payment methods. If a direct payment gateway is chosen to complete the purchase, then Shopify stores the credit card data. This data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is stored only as long as is necessary to complete the purchase transaction. After that is complete, the purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the store and its service providers.

EP Designlab has a return policy that allows customers to return a product within 30 days of the purchase date for a full refund or exchange. To initiate a return, customers need to send an email to contact@epdesignlab.com with the following details: order number, date of purchase, whether they want to exchange or return the product, and the reason for return.

In terms of shipping, EP Designlab ships only in the U.S and Canada. Shipping prices are based on the weight of the order and will be automatically calculated before checkout. If the order is between 0.1 - 2.0 lbs, it qualifies for USPS First Priority service, which comes with tracking and up to $100 of insurance. If the order is 5.1 pounds and over, other options are available. Please note, international shipments do not include import and customs tax that may incur once the package arrives in the country. If a wrong address is provided, it can be updated by sending an email to contact@epdesignlab.com.